Current Order Status

• Staff Levels are limited and orders are taking longer to process than normal.
• 99% Orders are dispatched within 5 days of receipt.
• Courier and 3rd Party partners may be operating at reduce capacity and may effect delivery times.
• What you should expect:

• Staff Levels are enough to handle order capacity.
• 99% Orders are dispatched within 1-3 days of receipt.
• Courier and 3rd Party partners are operating at normal capacity.

What you should expect:

• Orders dispatched within a maximum of 72 hours of receipt. In most cases however it will be 24-48 hour dispatch.
• UK orders delivered within 48 hours of dispatch.
• EU Orders delivered within 7 Days of dispatch.

• Staff Levels are limited and orders are taking longer to process than normal.
• 99% Orders are dispatched within 5 days of receipt.
• Courier and 3rd Party partners may be operating at reduce capacity and may effect delivery times.

What you should expect:

• Orders dispatched within 5 days receipt.
• UK orders delivered within 72 hours of dispatch.
• EU Orders delivered within 7-10 Days of dispatch.

• Staff Levels are below levels needed severely effecting our ability to dispatch quickly.
• Orders dispatch times will be stated in the main status announcement.
• Courier and 3rd Party partners may be severely effected.

What you should expect:

• Longer delays in order times (check main status).