Holiday Closing & Warehouse Update

Holiday Hours

The Tonic Studios UK office and warehouse will be closed for the Christmas period starting December 23rd, reopening on January 2nd, 2026.

Our final postal pickup for the year is December 19th. Any orders placed after this date will be processed when we return in the New Year.

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Important Update (Dec 19th, 4:30 PM GMT)

Current Orders & Warehouse Flood Impact: Following this week’s flood at our UK warehouse, our team has focused on fulfilling orders where stock was safely accessible. We are pleased to confirm that all orders able to be dispatched in full have now been sent.

Remaining Open Orders: If your order has not yet shipped, it is because the required stock is currently inaccessible due to the cleanup process or may have been damaged. Upon our return in January, we will finalize these orders by either shipping the remaining items or issuing refunds for unavailable stock.

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Kit Subscription & Vault Sale Shipping Dates

Tonic Craft Kit 99 (Have A Heart): Will be dispatched to current renewing subscribers on Friday, January 2nd, 2026. Remaining kits will be available for one-off purchase or new subscriptions starting January 5th.

Vault Sale Orders: Orders placed during our Vault sales (December 26th – January 4th) will be processed once all earlier outstanding orders are cleared. Shipping for these is expected to begin the week of January 5th, and we will provide further updates as we progress.